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Transplant Recipients
Amber Pharmacy is fantastic! When I was preparing to receive my kidney transplant, I was most concerned about my medications, more specifically where I was going to obtain them. My transplant coordinator put me in touch with Amber Pharmacy, and I am thrilled with their service. It’s great getting a live person when I call to get refills; they’re able to answer questions, have worked with my insurance company and are just a pleasure to work with. I would recommend Amber to anyone. They’ve made my life a little easier, and I thank them for that. --Heather V., Amber Pharmacy customer since August 2002. |
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Transplant Coordinators
Amber Pharmacy works with transplant professionals at more than 100 transplant centers in the United States. Across the board, transplant coordinators agree – Amber Pharmacy provides the specialized care and personal pharmacy solutions transplant recipients need. Here’s what some transplant coordinators have to say about Amber Pharmacy: "I can’t imagine doing my job without the assistance of Amber. This is one area of my job that I can count on Amber 100% of the time. It is a huge relief and assistance to me." "I have greatly enjoyed working with Amber as I don’t have time to hold for long periods of time or make my way through a long voice mail system that other mail order companies require. Amber always goes out of their way to get medications to our patients quickly. They have made my job as a post transplant coordinator a lot easier!" "As we prepare our patients for discharge after transplant surgery, individual service is very important to the patient and to us. Amber provides that kind of individualized attention that makes us happy to be associated with them." "Real people answer the phone, no long holding time, very professional, pharmacists take all the information not just the order and I do not have to talk to 5 different departments." "The pharmacists are wonderful. They take all information and orders at the one time. This saves us a lot of time. Many pharmacies put you on hold and you have to talk to many different departments for one patient." "Being a pediatric transplant center we frequently have special needs for our patients and families. Amber has individualized each pharmacy request for our patients, (Amber is) very responsive to questions and get results." "You have accepted several patients with difficult situations and have worked these situations out so patients can get medications. Thank you so much for giving us a highly professional service option to present to our patients." "I like the staff and the way they help my patients." "(Amber) pharmacists are patient and easy to work with." "I have really enjoyed working with Amber. Getting a live pharmacist who is always willing to help is wonderful!" "Prompt Service. Even when we weren’t able to use Amber for one of our patients I was treated professionally and given advice. I appreciate the follow up calls." "Prompt service-you go out of your way to help us!" "I love the personal service. Amber is always able and willing to help and very friendly about it. The patients love the convenience." "I am very happy with the “patient friendly” service Amber provides. I know that you will treat our patients with care and respect." "Pharmacist helped me on the weekend track down medications-they really went out of their way." "We have never experienced such a friendly and personalized service before. I always feel that my patients are Amber’s only patients." "Patients are enthusiastic about Amber’s service." "Our relationship with Amber is like having a best friend. Someone you can always count on." "Never have to worry when using Amber -- the orders are right, the patient is contacted monthly and the medications arrive on time. If there is a problem I am contacted promptly and it is a team effort to correct it." "Amber has surpassed the competition in service to our transplant community. They are always friendly and professional." "Amber has been the solution to many patient problems." "They are a tremendous resource to our patients. I have never received a patient complaint regarding Amber Pharmacy. I consider that validation of excellent service." "Amber provides a service to us that has been missing for a long time. We tell other transplant programs about your good service." "Great service, nice to always have person answer phone, orders have been perfect, NEVER HAD A SINGLE PROBLEM!" |